You can give us the details of the item you want to pre-order by contacting our client advisor on WhatsApp.
One Click Away From Getting Your Dream Item
Own the piece of your dreams with Luxehouze’s Concierge Service - you’ll even be able to skip the line with our Pre-Order Service! Tell us the item of your dreams and we’ll ensure it makes its way to you.
Personalized Experience
Our vast connections within our private concierge service enable a bespoke experience unlike any other
Exclusive Access
We can offer you access to frequently inaccessible pieces so that you can expand your collection
Best Price Guarantee
From our selection of authentic luxury pieces, we guarantee the best prices on the market
PIECES AVAILABLE FOR PRE-ORDER
Skip the lines and hop on the trend before everyone else!
How to Apply
You can apply to our Concierge Service with three simple steps
1. Contact Us
Share as many details as possible about the piece you’re looking for. You can reach us via our WhatsApp
2. Acknowledgement
We will acknowledge your request within 24 hours and we’ll update you on the piece’s price. availability, and lead time
3. Sit Back and Relax
Once you're happy to proceed, one of our dedicated team members will be on the hunt for your dream piece!
Build Your Dream Collection With Us
Start building your dream collection today. Don’t hesitate to let us know how we can help you find the perfect piece to add to your collection.
Yes, a 30% down payment of the agreed price is required and can be sent through bank transfer.
The item should be delivered within 30 working days. This being said, while we can track the shipping of the pre-ordered item, we cannot state the exact date of its arrival due to circumstances out of our control such as technical problems with shipping logistics, customs clearance, etc. By making the down payment, you agree and are aware of the circumstances that may cause delays.
If you cannot be contacted and we have not received the full payment within 3 days, we have the right to sell the product to other customers. If this happens, the down payment cannot be refunded. However, you could use it to purchase another product with a total purchase value lower or equal to the down payment.
Once we receive the item, our Customer Service team will contact you. You will have to send a full payment within 3 days. Once we receive your payment, we will then proceed with mailing the item to your shipping address.
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