Watch authenticity is significant because it assures you of the quality, craftsmanship, and value of your timepiece. Authentic watches are made with high-quality materials, precise movements, and detailed craftsmanship that replicas or fakes cannot match.

We proudly call our authentication process Luxehouze’s 360° Inspection Process. Our quality and authenticity inspection process involves a multi-step verification procedure, which has been summarized above. If you would like to learn more about our 360° Inspection Process, feel free to reach out to our Client Advisors.

Common signs of a counterfeit watch include poor quality craftsmanship, incorrect logos or branding, mismatched serial numbers, and inferior materials. However, some counterfeits are very high-quality, and these signs may not be apparent. As mentioned, professional authentication is recommended for complete assurance.

We use various advanced equipment depending on the brand and model of the watch, and you can find the list above. If you would like to learn more about our state-of-the-art equipment, feel free to reach out to our Client Advisors.

While there are certain signs you can look for to determine if a watch is fake, professional authentication is recommended for complete assurance. Counterfeit watches can be extremely convincing and may fool even an experienced eye.

Every watch we sell is guaranteed to be 100% authentic. Nonetheless, if you find your item to be inauthentic despite our rigorous inspection process, we stand by our promise to refund the full purchase price. Please note that you will need to provide proof that the watch you purchased from Luxehouze is indeed a counterfeit.

Yes, opening a watch for authentication can void its warranty if not handled by trained professionals. Proper opening and closing are crucial to avoid leaving marks or handling traces inside and out. This is particularly important for watches with screwed-on back cases, such as Rolex, where the back must be resealed with precise torque to ensure it is tight without being over-tightened.
However, if you prefer to avoid this risk, please inform our team. Be aware that skipping this process means we cannot validate the movement’s originality or any modifications/parts replacement inside your watch.

Yes, the authentication process is designed to be completely safe for your watch. Our experienced professionals handle each timepiece with the utmost care, using specialized tools and techniques to ensure its safety. We adhere to the highest safety standards throughout the examination to protect your watch from any damage. Rest assured, your timepiece is in expert hands during the authentication process.

The authentication of your watch generally takes a maximum of 60 minutes per watch. However, the duration can vary based on the current queue.